FAQ

Find answers to our most frequently asked questions.

Find answers to our most frequently asked questions.

Shipping & Returns

Do you offer international shipping?

We currently ship within the U.S. but are exploring options to offer international shipping in the future.

How long does shipping take?

Standard shipping typically takes 5-8 business days.

Have further questions? Contact us

Can I change the shipping address if my order has already shipped?

Unfortunately, we're unable to submit address change requests once an order has shipped. We're so sorry! Please be sure to carefully look over the order confirmation email after your order has been placed, as we're more than happy to make any changes to the shipping address prior to shipment!

Can you tell me more about your shipping process?

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Have further questions? Contact us

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.

Find answers about our products

Products Information

Are your products eco-friendly or sustainably sourced?

Yes! At D.B. Gifts, we prioritize eco-friendly and sustainably sourced products. Many of the products in our boutique are made with natural, organic materials.

Do you support small or women-owned businesses?

Absolutely. Supporting small, women-owned, and BIPOC-owned businesses is a core part of our mission.

Do you offer seasonal or limited-edition collections?

Yes, we love celebrating the seasons and special moments. We regularly launch seasonal and limited-edition collections inspired by holidays, cultural celebrations, and fresh trends. Be sure to join our email list or follow us on social to stay updated on the latest drops.

Orders & Customization

Can I create a custom gift box?

Yes! We love helping you create something personal and meaningful. You can build your own gift box by going to Create A Gift or reach out to us —we’ll help you design a gift that’s just right for your occasion and recipient.

Do you offer bulk orders for weddings, birthdays, or events?

Absolutely. We specialize in thoughtful gifting for weddings, birthdays, bridal parties, and special events. Whether you're planning 5 boxes or 100, we’ll work with you to design and deliver beautifully curated gifts that leave a lasting impression.

How far in advance should I place a bulk or custom order?

We recommend reaching out at least 3–4 weeks in advance for custom or bulk orders. This gives us enough time to source items, finalize the design, and ensure everything is packed and delivered on time. For rush requests, feel free to contact us—we’ll let you know what’s possible.

What’s your return or exchange policy?

Due to the nature of our gift boxes and the care put into each order, we do not accept returns or exchanges. However, if something arrives damaged or there's an issue with your order, please contact us within 3 days of delivery—we’ll make it right.

"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it. Thanks, D.B. Gifts"

Sofia R. Mattoon, Ilinois.